Priority Services Register

Published: 21 November 2019

Power cuts don’t happen very often these days, but if there’s a power cut, have you ever wondered how some people would cope?

UK Power Networks own and run the electricity cables in most of our region and fix power cuts. They deliver the electricity which you buy through your choice of supplier. They provide a free priority service for anyone who might face extra difficulty in the event of a power cut, including households with an elderly person, young children, someone less mobile or someone with a health condition.

By registering with UK Power Networks’ Priority Services Register you will be given a priority 24-hour phone number for communication, receive extra information and regular updates during any power cut. In the event of a longer power cut you could receive hot food, hot drinks and hot water, mobile phone charging and more. Those who rely on power to run medical equipment, such as dialysis or breathing apparatus, would also receive additional help.

More information can be found online at www.ukpowernetworks.co.uk/power-cut/priority-services-register. It’s quick and free to register by completing a short questionnaire. If you have family or friends who meet the criteria you can register on their behalf if they are happy for you to do so.